inter77 FAQ

Opening an account on inter77 involves four main steps. First, you provide your email address and create a password. Second, we send a verification link to your email; click it to confirm your address. Third, you submit your identity document (government-issued ID) and proof of address for KYC verification. Our team reviews these documents, typically within one to two business days. Fourth, you add a payment method—DANA, e-wallet, mobile banking, local payment, online payment, or a bank transfer via e-wallet, mobile banking, local payment, or online payment—and make your first deposit. Once your account is verified and your deposit is confirmed, you can access all games and markets on inter77.

You can adjust your account preferences by logging in and visiting your account settings. There you can update your email, phone number, language preference, and notification settings. If you wish to pause activity on your account temporarily, contact our support team via email. We can help you restrict access to your account for a set period. For permanent account closure, we also offer that option through support. Our team will guide you through the process and ensure any outstanding balance is handled according to our terms.

KYC (Know Your Customer) verification on inter77 requires two documents. First, a government-issued identity document such as a passport, national ID card, or driver's license. The document must be clear, legible, and show your full name, date of birth, and expiration date. Second, proof of address issued within the last three months—a utility bill, bank statement, or official letter from a government agency showing your name and current address. Both documents must be in color and clearly readable. If your documents are rejected, our support team will explain what is needed and give you the opportunity to resubmit.

You can reach our support team by sending an email to the address listed in your account settings or on our contact page. Include your account email, a clear description of your issue, and any relevant transaction details. Our team responds to most inquiries within two to four hours during business hours. For urgent account security issues, mark your email as urgent and we will prioritize it. We also offer live chat support during business hours for faster responses to common questions about deposits, withdrawals, and account access.

Yes, inter77 accepts bank transfers from all four major Indonesian banks: e-wallet, mobile banking, local payment, and online payment. When you choose bank transfer as your deposit method, we provide you with our account details and a unique reference number. You initiate the transfer from your bank account using that reference number. The deposit typically appears in your inter77 account within one to two hours during business hours. We also accept e-wallet deposits via e-wallet, mobile banking, local payment, online payment, and e-wallet, which are often faster. If your transfer does not arrive within the expected timeframe, contact our support team with your transaction receipt and reference number.

Withdrawal requests on inter77 are reviewed by our team within one to two business days. Once approved, the funds are sent to your chosen payment method—mobile banking, local payment, online payment, e-wallet, or your bank account. E-wallet withdrawals typically arrive within a few hours; bank transfers may take one to two additional business days depending on your bank. During holidays such as Idul Fitri or Idul Adha, processing may take longer. You can check the status of your withdrawal in your account transaction history. If a withdrawal is delayed beyond the expected window, contact support with your withdrawal request ID.

RTP stands for Return to Player and is a percentage that describes how much of all money wagered on a slot game is returned to players over a long period of time. For example, a slot with means that, on average, players receive 96 cents back for every dollar wagered. The remaining non-specific info is the house edge. RTP is a statistical measure calculated over thousands of spins, not a guarantee for individual sessions. Different slot games on inter77—such as Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways—have different RTP values. You can find the RTP for each game in its information panel before you play.

Free bets and free spins are promotional offers that allow you to play certain games without using your own funds. Free spins are typically credited to specific slot games and can be used only on those games. Free bets may be available for sports betting or live-dealer tables. These offers appear in your account under a "Promotions" or "Bonuses" section after you meet any eligibility requirements—such as completing account verification or making a qualifying deposit. Free bets and spins usually have an expiration date and may come with terms about how winnings can be withdrawn. Check the promotion details before using them to understand any conditions.

Opening an account on inter77 involves four main steps. First, you provide your email address and create a password. Second, we send a verification link to your email; click it to confirm your address. Third, you submit your identity document (government-issued ID) and proof of address for KYC verification. Our team reviews these documents, typically within one to two business days. Fourth, you add a payment method—mobile banking, local payment, online payment, e-wallet, mobile banking, or a bank transfer via local payment, online payment, e-wallet, or mobile banking—and make your first deposit. Once your account is verified and your deposit is confirmed, you can access all games and markets on inter77.

Yes, inter77 accepts bank transfers from all four major Indonesian banks: local payment, online payment, e-wallet, and mobile banking. When you choose bank transfer as your deposit method, we provide you with our account details and a unique reference number. You initiate the transfer from your bank account using that reference number. The deposit typically appears in your inter77 account within one to two hours during business hours. We also accept e-wallet deposits via local payment, online payment, e-wallet, mobile banking, and local payment, which are often faster. If your transfer does not arrive within the expected timeframe, contact our support team with your transaction receipt and reference number.

RTP stands for Return to Player and is a percentage that describes how much of all money wagered on a slot game is returned to players over a long period of time. For example, a slot with means that, on average, players receive 96 cents back for every dollar wagered. The remaining non-specific info is the house edge. RTP is a statistical measure calculated over thousands of spins, not a guarantee for individual sessions. Different slot games on inter77—such as Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways—have different RTP values. You can find the RTP for each game in its information panel before you play.

Free bets and free spins are promotional offers that allow you to play certain games without using your own funds. Free spins are typically credited to specific slot games and can be used only on those games. Free bets may be available for sports betting or live-dealer tables. These offers appear in your account under a "Promotions" or "Bonuses" section after you meet any eligibility requirements—such as completing account verification or making a qualifying deposit. Free bets and spins usually have an expiration date and may come with terms about how winnings can be withdrawn. Check the promotion details before using them to understand any conditions.

You can adjust your account preferences by logging in and visiting your account settings. There you can update your email, phone number, language preference, and notification settings. If you wish to pause activity on your account temporarily, contact our support team via email. We can help you restrict access to your account for a set period. For permanent account closure, we also offer that option through support. Our team will guide you through the process and ensure any outstanding balance is handled according to our terms.

You can reach our support team by sending an email to the address listed in your account settings or on our contact page. Include your account email, a clear description of your issue, and any relevant transaction details. Our team responds to most inquiries within two to four hours during business hours. For urgent account security issues, mark your email as urgent and we will prioritize it. We also offer live chat support during business hours for faster responses to common questions about deposits, withdrawals, and account access.

KYC (Know Your Customer) verification on inter77 requires two documents. First, a government-issued identity document such as a passport, national ID card, or driver's license. The document must be clear, legible, and show your full name, date of birth, and expiration date. Second, proof of address issued within the last three months—a utility bill, bank statement, or official letter from a government agency showing your name and current address. Both documents must be in color and clearly readable. If your documents are rejected, our support team will explain what is needed and give you the opportunity to resubmit.

Withdrawal requests on inter77 are reviewed by our team within one to two business days. Once approved, the funds are sent to your chosen payment method—online payment, e-wallet, mobile banking, local payment, or your bank account. E-wallet withdrawals typically arrive within a few hours; bank transfers may take one to two additional business days depending on your bank. During holidays such as Idul Fitri or Idul Adha, processing may take longer. You can check the status of your withdrawal in your account transaction history. If a withdrawal is delayed beyond the expected window, contact support with your withdrawal request ID.